Hey Forex
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Hey Forex! FAQ Section
Starter Kit
12
Hey Forex! Where do I Start?
Hey Forex! How do I Register an Account and Verify my Email Address?
Hey Forex! How Can I Set Up Two-Factor Authentication (2FA) via App on Mobile?
Hey Forex! How Can I Set Up Two-Factor Authentication (2FA) via App on Desktop?
Hey Forex! How do I Enable SMS Two-Factor Authentication (2FA) on my Account?
View all 12
General Queries
8
Hey Forex! What is Two-Factor Authentication (2FA)
Hey Forex! What Age do I Need to be to Sign Up?
Hey Forex! I didn't Receive my Account Verification Email
Hey Forex! Where are you Located?
Hey Forex! What are the Types of ID Documents I can Provide?
View all 8
E-mail Communication Issues
7
Hey Forex! How can I prevent e-mails from going into my Spam folder? Gmail Account
Hey Forex! How can I prevent e-mails from going into my Spam folder? Outlook Account
Hey Forex! How can I prevent e-mails from going into my Spam folder? Yahoo Account
Hey Forex! How can I prevent e-mails from going into my Spam folder? Protonmail Account
Hey Forex! How can I prevent e-mails from going into my Spam folder? Zoho Account
View all 7
Hey Affiliates
5
Hey Forex! My Referrals are not Showing on my Affiliate Portal
Hey Forex! Why can't I see my Affiliate Commissions in my Rebate Account?
Hey Forex! When do I get Paid my Affiliate Commission?
Hey Forex! How can I Withdraw my Affiliate Commissions?
Hey Forex! How do I Become an Affilaite?
Corporate Accounts with Hey Forex!
2
Hey Forex! How can I Open a Corporate Account?
Hey Forex! Which Corporate Documents do I Need to Provide?
My Account - General Queries
10
Hey Forex! Where do I Find my Support Pin?
Hey Forex! Why is my Number not being Accepted?
Hey Forex! Why can't I Upload any Documents?
Hey Forex! How Long does Account Approval take?
Hey Forex! How Can I Verify or Update My Phone Number?
View all 10
My Account - Security
10
Hey Forex! How can I Disable 2FA Using an Authenticator App?
Hey Forex! How do I Disable Two-Factor Authentication (2FA) via SMS?
Hey Forex! How can I Submit Additional Documents?
Hey Forex! Where Are My funds kept?
Hey Forex! How do I Reset my Back-Office Password?
View all 10
Payments - General Queries
7
Hey Forex! Which Deposit Methods are Currently Available?
Hey Forex! Which Withdrawal Methods are Currently Available?
Hey Forex! What are the Different Currency Wallets you have to offer?
Hey Forex! Can I Send Funds to Another Persons Account?
Hey Forex! Do you Accept Cheques?
View all 7
Payments - Deposits
16
Hey Forex! What are the Minimum and Maximum Deposit Amounts?
Hey Forex! How can I Deposit via Bitcoin?
Hey Forex! How to Deposit using your Credit/Debit card (Optional)
Hey Forex! How Long do deposits Take to Reach my Account?
Hey Forex! Which Deposit Methods are Currently Available?
View all 16
Payments - Withdrawals
5
Hey Forex! How can I Withdraw my funds?
Hey Forex! What are the Withdrawal Timeframes?
Hey Forex! How can I Cancel a Withdrawal Request?
Hey Forex! What are the Minimum and Maximum Withdrawal Amounts?
Hey Forex! Why Am I Required to Complete a Live Selfie Request When Withdrawing My Funds?
Payments - Fees
7
Hey Forex! How Much are the Deposit Fees?
Hey Forex! How Much are the Withdrawal Fees?
Hey Forex! What are the Trading Fees for Forex Pairs?
Hey Forex! What are the Swap Short and Long Fees?
Hey Forex! What are the Trading Fees for Shares & Indices?
View all 7
Trading - General Queries
12
Hey Forex! How do I Transfer Funds to my Trading Account?
Hey Forex! Where are my Trade Account Login Details?
Hey Forex! Do you have Islamic Accounts?
Hey Forex! Do You Allow Hedging, Scalping and News Trading?
Hey Forex! Is there a Set Amount for Swaps?
View all 12
Trading - About Trading
8
Hey Forex! Why are my Funds Not Showing In TradeLocker?
Hey Forex! What Information can you give me regarding Pairs/Instruments and their Lot Sizes
Hey Forex! What are your Leverage Options?
Can I still trade if I deposit less than $50?
Hey Forex! What are your Account Types?
View all 8
TradeLocker Guide
16
Hey Forex! How Can I Create a TradeLocker Account?
Hey Forex! How Can I Manage Multiple TradeLocker Accounts?
HeyForex! How Can I Log into TradeLocker?
HeyForex! How Can I Trade With Different Pair/Instrument Types?
HeyForex! How Can I Customise My TradeLocker Charts?
View all 16
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