Two-Factor Authentication (2FA) was introduced as a compulsory authentication mechanism for ensuring the security of the accounts of our clients.


Once you deactivate it, you will need to re-enable it on the same/another device or a different method. 


You need to have your phone number verified in order to use SMS 2fa.


To verify your phone number first, Click here.


Step-by-Step Guide: How to enable SMS Two-Factor Authentication



To enable Two-Factor Authentication (2FA) via SMS, you need to click on "Settings" then "Enable 2FA via SMS" button. You will then be prompted to enter the one-time six-digit passcode that has been sent to your computer.


 


Upon receiving the code, enter it on the screen and click on "Submit". If you have not received the code on your mobile phone, please press the Resend OTP.


 


Your account will now have 2fa enabled. Each time you log in you will be required to enter a one-time passcode that is sent to your phone.



Need assistance? We are available 24/7.


You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.