Step-by-Step Guide on how to submit additional document:


1. Click on "Documents".

2. Choose the type of document you are uploading.

You can either drag the photo into the dotted box or click on the box to find the photo/id that you want to upload.




Please Note: Make sure your ID is valid/in date and your Proof of Address document has been released in the last 3 months.


Eg: Date of upload is "25/05/2020", you can not upload a document dated before "25/02/2020".


Need assistance? We are available 24/7.


You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.