Bitcoin (BTC) or Debit/Credit Card
A Bitcoin transaction needs to receive 3-6 confirmations on the Blockchain to successfully reach your account.
Depending on the number of transactions being processed by the Blockchain at the time, this typically takes anywhere between 1-3 hours to be completed.
Important Note 1
Please note: When you are using your "Debit/Credit Card" (Choosing Bitcoin via 3rd party provider) to make a payment on Hey Forex, you would be using your card to "buy Bitcoin" from our 3rd party provider and "Bitcoin" would be credited into your account.
Important Note 2
Also, so the funds can be credited, you would need to go to your "withdrawal request" on your account (on the 3rd party provider site) and "authorise" the payment.
To be able to deposit using your Credit/Debit card, you would need to go via our "3rd party provider".
Also, you will need to do an Internal Transfer from your wallet to your MetaTrader account when the funds have credited the account.
Click here to see how to do an Internal Transfer.
Need assistance? We are available 24/7.
You can contact us via live chat or send an email to firstname.lastname@example.org and we can assist you further.