If you see “invalid account” / “authorization failed” / “unauthorized” error messages, this would mean you have entered your password incorrectly or selected the wrong server.
You will need to select mt4.HeyForex.com:443 (HeyForex-Live) when logging into a Live Account.
For a Demo Account, you need to choose demo.HeyForex.com HeyForex-Demo).
If the server selection is not the issue, please try resetting your MetaTrader password.
This can be done by going to the “My Accounts” section.
Step by step guide:
4. Click on "Change Password".
5. You will then receive your new password via email.
Need assistance? We are available 24/7.
You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.