If you see “invalid account” / “authorization failed” / “unauthorized” error messages, this would mean you have entered your password incorrectly or selected the wrong server.
You will need to select mt4.HeyForex.com:443 (HeyForex-Live) when logging into a Live Account.
For a Demo Account, you need to choose demo.HeyForex.com HeyForex-Demo).
If the server selection is not the issue, please try resetting your MetaTrader password.
This can be done by going to the “My Accounts” section.
Step by step guide:
1. Click "My Accounts".
2. Click "View" on the account in question.
3. Click "Actions".
4. Click on "Change Password" and "Copy Password" and the password will automatically reset for you.
Need assistance? We are available 24/7.
You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.
