Important Note 1


Please make sure that you filter your e-mail account settings so that our e-mail is “safe listed” so that you will always receive our emails in your primary inbox and eliminating the chance of our e-mails going into your spam or junk folders.


To be able to set our e-mails as safe in your Outlook or Hotmail account, you will need to: 


1. Access your Outlook/Hotmail account. 


2. Navigate to the "Junk Email" folder on the left side. 


3. Click on our e-mail. 


4. Click on the "It's not junk" button on the top of the e-mail.




5. Click "Report" so that Outlook will acknowledge that our e-mails are safe. 






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You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.