Important Note 1


Please make sure that you filter your e-mail account settings so that our e-mail is “safe listed or allowed” so that you will always receive our emails in your primary inbox and eliminating the chance of our e-mails going into your spam or junk folders.


To be able to set our e-mails as safe in your Zoho account, you will need to: 


1. log in to your Zoho account. 


2. Navigate to the "Spam" folder. 


3. Find our e-mail and right-click on it.


4. Choose "Mark as not spam". 





Important Note 2


This will remove the e-mail from your "Spam" folder and will restrict any future e-mails from us ending up there.



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You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.