Important Note 1


Please make sure that you filter your e-mail account settings so that our e-mail is “safe listed or allowed” so that you will always receive our emails in your primary inbox and eliminating the chance of our e-mails going into your spam or junk folders.


To be able to set our e-mails as safe in your iCloud account, you will need to: 


1. Log in to your iCloud account. 


2. Navigate to the "Junk" folder. 


3. Find our e-mail and open it.


4. Tap "Forward". 


5. Tap "Move Message".


6. Choose "Inbox" and Tap "Move". 









Important Note 2



Our e-mails will not be going into your Junk folder after completing the above process.


Need assistance? We are available 24/7.


You can contact us via live chat or send an email to support@heyforex.com and we can assist you further.