Important Note 1
Please make sure that you filter your e-mail account settings so that our e-mail is “safe listed or allowed” so that you will always receive our emails in your primary inbox and eliminating the chance of our e-mails going into your spam or junk folders.
To be able to set our e-mails as safe in your iCloud account, you will need to:
1. Log in to your iCloud account.
2. Navigate to the "Junk" folder.
3. Find our e-mail and open it.
4. Tap "Forward".
5. Tap "Move Message".
6. Choose "Inbox" and Tap "Move".
Important Note 2
Our e-mails will not be going into your Junk folder after completing the above process.
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You can contact us via live chat or send an email to email@example.com and we can assist you further.