General Queries

Hey Forex! What is Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) was introduced as a compulsory authentication mechanism for ensuring the security of the accounts of our clients. When y...
Fri, 28 Aug, 2020 at 9:16 AM
Hey Forex! What Age do I Need to be to Sign Up?
You need to be over 18 years of age. Need assistance? We are available 24/7. You can contact us via live chat or send an email to support@heyfore...
Tue, 11 Aug, 2020 at 3:07 PM
Hey Forex! I didn't Receive my Account Verification Email
1. Click the Verify link. 2. Enter your email address. 3. Click on "Click here to verify your email address". Need assistan...
Fri, 28 Aug, 2020 at 9:17 AM
Hey Forex! Where are you Located?
We are located in St. Vincent and the Grenadines: HeyForex LLC, Beachmont Business Centre, Suite 125, Kingstown, St. Vincent and the Grenadines. ...
Tue, 11 Aug, 2020 at 3:10 PM
Hey Forex! What are the Types of ID Documents I can Provide?
For Identity verification, you can provide us with either; 1. Passport 2. Drivers License 3. Residence Documentation 4. National Identity Card Pl...
Tue, 11 Aug, 2020 at 3:12 PM
Hey Forex! What are the Types of Address Documents I can Provide?
Address Verification - Proof of Address (POA) For Address verification, you can provide us with either; 1. Bank Statement (If you provide a Bank Sta...
Thu, 10 Jun, 2021 at 6:35 PM
Hey Forex! Are you regulated?
This can take a lot of time to find the best Regulation to accommodate and protect all of our customers, each regulation has its pros and cons.  We are r...
Tue, 11 Aug, 2020 at 3:17 PM
Hey Forex! Is there Anyone that can Help me?
Yes. You can either: - Use the live chat on our website - Go to the contact us page and write us a message: Click here. - Send an email to support@heyf...
Fri, 28 Aug, 2020 at 9:24 AM
Hey Forex! Which Countries Can't Trade with Us
Restricted Territory: We restrict and reserve the right to restrict future access to all or some parts of the Website and/or Services in respect of certain ...
Mon, 17 May, 2021 at 7:22 PM