My Account - Security
Two-Factor Authentication (2FA) was introduced as a compulsory authentication mechanism for ensuring the security of the accounts of our clients. Once y...
Thu, 13 Aug, 2020 at 2:03 PM
Two-Factor Authentication (2FA) was introduced as a compulsory authentication mechanism for ensuring the security of the accounts of our clients. Once y...
Tue, 11 Aug, 2020 at 3:56 PM
You will need to choose a Two-Factor Authentication (2FA) application to add an extra layer of security to your account. You can download other applicati...
Wed, 12 Aug, 2020 at 10:43 AM
Two-Factor Authentication (2FA) was introduced as a compulsory authentication mechanism for ensuring the security of the accounts of our clients. Once y...
Thu, 13 Aug, 2020 at 2:05 PM
Step-by-Step Guide on how to submit additional document: 1. Click on "Documents". 2. Choose the type of document you are uploading. You ca...
Wed, 12 Aug, 2020 at 10:39 AM
The funds you deposit are in segregated fund accounts. Funds deposited by our clients are held in the client's name or held in the name of Hey Fore...
Fri, 28 Aug, 2020 at 9:32 AM
In order to reset your password for your Hey Forex account you must: Click here to go to the Login page. 1. Click on "Reset Password&quo...
Thu, 13 Aug, 2020 at 2:06 PM
You can update/verify your phone number by going to the "Settings" section. When you are entering your phone number, you need to ensure that y...
Wed, 12 Aug, 2020 at 10:37 AM
Step-by-Step Guide on how to change my Two-Factor Authentication method: To be able to change your Two-Factor authentication method, eg. from SMS authen...
Fri, 28 Aug, 2020 at 9:32 AM
Tips for taking a General Selfie: If your hands are occupied with your Proof of ID and paper, use a timer application. Attach the ID to the paper u...
Thu, 4 Mar, 2021 at 4:40 PM
