Payments - General Queries
We offer the following deposit methods: Bitcoin Dogecoin (DOGE) Litecoin (LTC) Ethereum (ETH) Ripple (XRP) USDT (Tether/ERC20) Bitcoin using cred...
Fri, 11 Mar, 2022 at 11:47 AM
At present, you can only withdraw via Bitcoin. We are always looking to add new payment providers and increase the number of available payment methods ...
Tue, 11 Aug, 2020 at 4:06 PM
For deposits made via Bitcoin, we offer the following wallets: EUR - Euro USD - US Dollar GBP - Great British Pound CAD - Canadian Dollar AUD - Aus...
Thu, 13 Aug, 2020 at 2:07 PM
Any funds deposited must be from a source in your own name. This means you cannot have a spouse, friend or colleague fund your account for you and noth...
Thu, 13 Aug, 2020 at 2:08 PM
We do not currently accept payment by cheque. Need assistance? We are available 24/7. You can contact us via live chat or send an email to support@h...
Thu, 13 Aug, 2020 at 2:08 PM
"Bitcoin or Debit/Credit Card" transactions usually take between "1-3 hours" (or when the transaction gets "3-6 confirmations"...
Wed, 20 Apr, 2022 at 10:30 AM
In a few circumstances, the Hey Forex team may request documentation to verify your Source of Funds and Source of Wealth. As per our T&Cs, the compa...
Thu, 15 Dec, 2022 at 2:07 PM
