Payments - General Queries

Which Deposit Methods are Currently Available?
  We offer the following deposit methods: Bitcoin Dogecoin (DOGE) Litecoin (LTC) Ethereum (ETH) Ripple (XRP) USDT (Tether/ERC20) Bitcoin using c...
Wed, 25 Oct, 2023 at 10:24 AM
Which Withdrawal Methods are Currently Available?
At present, you can only withdraw via Bitcoin.  We are always looking to add new payment providers and increase the number of available payment meth...
Wed, 25 Oct, 2023 at 10:26 AM
What are the Different Currency Wallets you have to offer?
For deposits made via Bitcoin, we offer the following wallets: EUR - Euro USD - US Dollar GBP - Great British Pound CAD - Canadian Dollar AUD -...
Wed, 25 Oct, 2023 at 10:26 AM
Hey Forex! Can I Send Funds to Another Persons Account?
Any funds deposited must be from a source in your own name.  This means you cannot have a spouse, friend or colleague fund your account for you and noth...
Thu, 13 Aug, 2020 at 2:08 PM
Do you Accept Cheques?
We do not currently accept payment by cheque. Need assistance? We are available 24/7. You can contact us via live chat or send an email to support@h...
Wed, 25 Oct, 2023 at 10:26 AM
My Deposit is not showing on my account
"Bitcoin or Debit/Credit Card" transactions usually take between "1-3 hours" (or when the transaction gets "3-6 confirmations"...
Wed, 25 Oct, 2023 at 10:27 AM
Source of Wealth Guidance
Description Considering the high value involved in certain deposits or withdrawals, and according to our internal rules and regulations, we reserv...
Wed, 25 Oct, 2023 at 10:27 AM