Trading - General Queries

Hey Forex! How do I Transfer Funds to my Trading Account?
Step-by-Step Guide on how to do an internal transfer from your Wallet to your MetaTrader account:  When you are logged into your account: 1...
Thu, 19 Aug, 2021 at 4:05 PM
Hey Forex! What are our MetaTrader Server/IP details?
If you are going to be using a Windows or Mac desktop/laptop computer, please use the following details: 1. HeyForex- Live: mt4.HeyForex.com 2. H...
Thu, 3 Sep, 2020 at 4:15 PM
Hey Forex! How do I Change my Password on MetaTrader?
When you are on MetaTrader,  1. Right-click on the account that you want to change the password on. 2. Click on "Change Password". ...
Fri, 4 Sep, 2020 at 8:36 AM
Hey Forex! I can't Find the Server Details on my Mobile App
Android Mobile users: 1. Open the MetaTrader 4 mobile application.  2. Click on the 3 horizontal lines on the top left hand side  and click on "...
Thu, 13 Aug, 2020 at 4:11 PM
Hey Forex! Where are my MetaTrader Login Details?
You will receive an email containing your MetaTrader log in credentials, as shown below. Please note: If you do not see the email in your inbox, check ...
Thu, 19 Aug, 2021 at 4:00 PM
Hey Forex! Why am I Unable to Connect to MetaTrader?
If you see “invalid account” / “authorization failed” / “unauthorized” error messages, this would mean you have entered your password incorrectly or select...
Thu, 19 Aug, 2021 at 3:59 PM
Hey Forex! Do you have Islamic Accounts?
We do not at this time. We will be adding them in the future. Check back with us at a later stage for progress on this account type. Need assis...
Thu, 13 Aug, 2020 at 4:20 PM
Hey Forex! Do You Allow Hedging, Scalping and News Trading?
Yes you are free to hedge, scalp and trade during news events.  Need assistance? We are available 24/7. You can contact us via live chat or...
Thu, 13 Aug, 2020 at 4:21 PM
Hey Forex! How can I Reset My MetaTrader Password on the Hey Forex Back Office?
1. Go to "My Accounts". 2. Find the account and click on view. 3. Click on the three dots and select "Change Password". ...
Mon, 23 Aug, 2021 at 11:36 AM
Hey Forex! Is there a Set Amount for Swaps?
Amounts will vary depending on the pair you choose and how long you leave a position open for (short/long swap).  You will need to go to that specific pair...
Wed, 2 Sep, 2020 at 7:52 PM