Trading - About Trading

Hey Forex! Why are my Funds Not Showing In MetaTrader?
After you’ve deposited funds into your wallet, you will need to do an "Internal Transfer" before your funds are available in your MetaTrader acco...
Thu, 19 Aug, 2021 at 3:49 PM
Hey Forex! How can I Report a Problem with a Trade?
Trade problems should be reported by opening a ticket. In that ticket, please include your MT4 and the trade ID of the problem trade.  On the Mobile app: ...
Wed, 2 Sep, 2020 at 7:51 PM
Hey Forex! Why can’t I Open A Trade?
If you can't open a trade, kindly ensure that you have entered your "Trader Password" and not your "Investor password"  You ...
Thu, 3 Sep, 2020 at 11:16 AM
Hey Forex! What Information can you give me regarding Pairs/Instruments and their Lot Sizes
You will see the lot sizes of all the pairs we have below: Forex.pro/standard/.var: 100,000 Crypto Currencies: BTCUSD: 1    XRPUSD: 10...
Fri, 10 Sep, 2021 at 2:25 PM
Hey Forex! How Much Commission is Charged on MetaTrader?
To find out how much commission is being charged when you buy/sell, take a look at the images below. Desktop: After you Buy/Sell an instrument/pair ...
Wed, 2 Sep, 2020 at 8:27 PM
Hey Forex! What are your Leverage Options?
We offer the following leverage options, varying from 1:20 to 1:500 : Forex: 1:500 Metals: 1:200 Cryptos: 1:100 Stocks: 1:20 Indices: 1:200 ...
Fri, 20 Aug, 2021 at 4:22 PM
Can I still trade if I deposit less than $50?
Fri, 4 Sep, 2020 at 9:47 AM
Hey Forex! What are the Margin and Stop Out Levels?
1. Margin Call: 100% 2. Stop Out level: 70% If you reach "100%" you will receive a margin call and you will not be able to open any trades...
Thu, 13 Aug, 2020 at 4:56 PM
Hey Forex! What are your Account Types?
Within your trading account, all the accounts are accessible, once you are on the platform you will see different symbols that will determine what account y...
Wed, 13 Jan, 2021 at 10:27 PM
Hey Forex! How can I Calculate my Margin Requirement?
Need assistance? We are available 24/7. You can contact us via live chat or send an email to support@heyforex.com and we can assist you furth...
Thu, 13 Aug, 2020 at 4:58 PM